How to Buy

“Every work of art shows that it was made by a human being for a human being.
Art is the humanity put into workmanship, the rest is slavery. ”—WR Lethaby

We understand that the pictures you need framed are very meaningful to you. Our work—from customer service to making frames—is deeply meaningful to us. For us, the most satisfying aspect of framing is providing folks with well-designed and well-made frames that they’ll value and that will help them preserve and enjoy their pictures.

Given the personal nature our business, the best way for you to see our work and for us to help you is to have you visit us at the shop. We’re in the heart of the San Francisco Bay Area. Find out more about visiting…

But because of the unique quality and nature of what we offer, we serve a significant number of our customers by mail order. Using the website, and email and telephone correspondence to facilitate design and ordering, I’m able to work with you directly to guide you toward designing the right frame for your picture and your home. Learn more here…

If you see on our website exactly what you want—a frame design, mirror, painting from the Gallery, or item in stock—and want to proceed to buy by mail order, here’s some useful information:

Orders

When placing an order by phone or mail, please supply the information below. If anything is unclear to you, we’re here to help.

For paintings from the gallery: the painting name and artist

For items in stock: the item number

For frames and mirrors:

  • Frame or mirror design
  • Size and orientation — Specify what the dimensions refer to – i.e. glass size, outside dimensions, exact rabbet size, etc. (call if you’re unclear about this). Tell us whether the orientation is vertical (portrait) or horizontal (landscape).
  • Wood and stain (or clear finish)
  • Special details — Include any custom options (corner treatment, beveled or plain glass, extra frame depth, custom stain, etc.)
  • Quantity

All orders:

  • Shipping address
  • Payment — We accept Visa and MasterCard, or you may send a check. We take a 50% deposit on order, the balance being payable on completion (prior to shipping).

Pricing

Mirror prices are here, frame price examples are here. Prices do not include shipping and handling, which varies with the size and weight of the order, and destination. Please call for shipping and handling charges.

Shipping

We ship by UPS Ground and FedEx Ground, unless otherwise requested.

Turnaround

Most orders ship 4-6 weeks from the time they’re placed. Occasionally delays occur. However, we are almost always able to positively commit to and meet firm deadlines.